Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Evesham | GPhC Registered Online Pharmacy | GPhC No. 9012511
Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Evesham collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Evesham is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Evesham and across the UK. We act as the Data Controller for the personal information you provide to us.

2. Data We Collect

When you use our services, we may collect the following information:

• Personal details: Full name, date of birth, address, phone number, and email address
• Health information: Medical history, current medications, weight, BMI, and other clinical details necessary for safe prescribing
• Payment information: Billing details processed securely through our payment provider
• Account information: Login credentials and order history
• Technical data: IP address, browser type, and website usage information collected via cookies

3. How We Use Your Data

We collect and use your data for the following purposes:

• To assess your suitability for weight loss treatments and provide safe, appropriate clinical care
• To process prescriptions and arrange delivery of your medication (delivered within 1 working day of pharmacist approval)
• To communicate with you about your orders, consultations, and health queries
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy
• To improve our website and services
• To send appointment reminders or follow-up information relevant to your care

Our lawful bases for processing your data include the performance of a contract, compliance with legal obligations, and where necessary, the processing of special category health data for the provision of healthcare services.

4. Cookies

Our website uses cookies to enhance your browsing experience and analyse site performance. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website to function correctly
• Analytical cookies: Help us understand how visitors use our site so we can improve it
• Functional cookies: Remember your preferences to personalise your experience

You can control cookie settings through your browser at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information with trusted third parties only where necessary, including:

• Prescribing clinicians: To review your consultation and issue prescriptions where appropriate
• Delivery partners: To dispatch your medication securely and promptly
• Payment processors: To handle transactions securely
• Regulatory bodies: Such as the GPhC or NHS, where we are legally required to do so
• IT service providers: Who support the secure operation of our platform

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance, or longer where required by law. Financial records are kept for six years in accordance with HMRC requirements. When data is no longer needed, it is securely deleted or anonymised.

7. Data Security

We take the security of your personal and health data seriously. We use encryption, secure servers, and access controls to protect your information from unauthorised access, loss, or disclosure. Our staff are trained in data protection and patient confidentiality obligations.

8. Your Privacy Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, request corrections to inaccurate data, ask us to delete your data where appropriate, restrict or object to certain processing, and request a copy of your data in a portable format. To exercise any of these rights, please contact us using the details below and we will respond within the timeframes required by law.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal data, please get in touch. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Evesham
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk